Terms of service

Terms of Service – Purevia Wellness & Beauty

1. Introduction

Welcome to Purevia Wellness & Beauty (“Purevia”, “we”, “us”, or “our”). These Terms of Service govern your use of our website and the purchase of products from our Shopify store.

By accessing or using our website, you agree to be bound by these Terms.

2. Eligibility

By using this website, you confirm that:

You are at least 18 years old, or
You are using the website under the supervision of a parent or legal guardian

3. Products and Services

We sell wellness, beauty, and electronic devices
All products are subject to availability
We reserve the right to:
- Limit quantities
- Discontinue products without notice
- Refuse service to anyone for lawful reasons

4. Pricing and Payments

All prices are listed in South African Rand (ZAR) unless stated otherwise
Prices include VAT where applicable
We reserve the right to:
- Correct pricing errors
- Change prices without prior notice

Payment must be made in full before order processing.

5. Orders and Acceptance

Placing an order does not guarantee acceptance
An order is only confirmed once:
- Payment is received, and
- We send a confirmation email

We may cancel orders due to:

Stock issues
Payment problems
Suspected fraud

6. Shipping and Delivery

Delivery times are estimates and not guaranteed
We are not liable for delays caused by:
- Couriers
- Customs or external factors
Risk passes to you upon delivery

7. Returns and Refunds

Returns are governed by our Return & Refund Policy
Your rights under the Consumer Protection Act are fully respected
We reserve the right to inspect returned items before issuing refunds

8. Electronic Products & Warranties

Some electronic devices may include manufacturer warranties
Warranty claims may require:
- Direct handling with the manufacturer or
- Inspection by Purevia
Warranty does not cover:
- Misuse
- Physical damage
- Unauthorized repairs

9. Use of Website

You agree not to:

Use the site for unlawful purposes
Interfere with website security or functionality
Upload harmful or malicious content

We reserve the right to suspend or terminate access for violations.

10. Intellectual Property

All website content (logos, text, images, product descriptions) belongs to Purevia or its licensors
You may not reproduce, distribute, or exploit content without written permission

11. Limitation of Liability

To the maximum extent permitted by law:

Purevia is not liable for:
- Indirect or consequential damages
- Loss of profits or data
Our total liability is limited to:
- The amount paid for the product in question

Nothing in these terms limits your rights under the Consumer Protection Act.